Spa Etiquette


Please arrive 10 minutes prior to your appointment, we want to ensure we have ample time for you to enjoy the Cloud 9 experience. If you need to cancel for any reason please notify us 24 hours before your scheduled appointment. For more details please see our Cancellation Policy.

Please turn your cell phone off when you arrive so that you and everyone else can enjoy their experience at Cloud 9

If you are not feeling well please call us to cancel your appointment and stay home to rest and feel better

Thank you very much from all the staff at Cloud 9!